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FAQ

What is the Favero Express 100% Satisfaction Guarantee?

We are confident in the quality of our products. If you’re not completely satisfied with your Favero Express™product, you can return it within 30 days for a full refund.

Are there any conditions for the money-back guarantee?

Yes. The product must be returned in its original condition, with all accessories and packaging. Once received and inspected, we will process your refund. Note that shipping costs are non-refundable.

What is your return policy?

You can return your purchase unused within 30 days of the shipping date for a refund or exchange. Returns are subject to a $15 return shipping and restocking fee.

How do I initiate a return?

To initiate a return,contact us or through our Contact Us page. Provide your order number and the reason for the return.

How long does it take to process and ship my order?

Orders are typically processed within 1-3 business days. Once processed, standard shipping usually takes 5-14 business days. During peak periods it can take up to 20 days.

Can I track my order once it has been shipped?

Absolutely! Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your shipment on Track page.

Where does Favero Express ship to?

We deliver worldwide and offer free shipping to every country.

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